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Rev. 03/2021

FACTS WHAT DOES VALLEY CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Credit history
  • Credit score and Payment history
  • Account balances and Checking account information

When you are  no longer  our customer, we continue to share your information as described in this notice.

How? All financial companies need to share members personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members personal information; the reasons Valley Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Valley CU share? Can you limit this sharing?
For our everyday business purposes –  
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –  
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences
No No
For our affiliates’ everyday business purposes –  
information about your creditworthiness
No We Don't Share
For nonaffiliates to market to you No We Don't Share
Questions? Call 800-735-6421 or go to www.valleyfcu.com
Who We Are
Who is providing this notice? Valley Credit Union
What We Do
How does Valley Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Valley Credit Union collect my personal information?

We collect your personal information, for example, when you

  • open an account or show your government - issued ID
  • apply for a loan or provide employment information
  • wire transfers
Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes- information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Companies related by common ownership or control. They can be financial and non financial companies.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Valley Credit Union does not share with non affiliates
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies

Valley Mobile Banking App collects the following information even when the app is closed or not in use:

  • Location - Used for geofencing and beacon scanning essential for advertising/marketing campaign delivery (must opt in when app is initially opened and must be turned on in device settings)
  • Device Type - iOS or Android
  • Unique Device Identifiers - This ID is used for identifying a user and sending campaigns
  • Product Interaction - App entry, app exit and pages viewed within the app
  • First Name - Used for product personalization purposes

 

To print a copy of our Privacy Policy, click here.